| 1.
Is there power to the machine? |
Check
the plugs in the wall socket and in the machine. This is one of the
most common problems. Try a light in the wall plug to make sure that is
OK. Some plugs must be seated in the machine with force. |
| 2.
Does the paper load straight? |
All machines
have paper guides on the feed tray. Some, like the 200/HSM have guides in
the lower body. Make sure that the paper stops on the fold plates are straight.
Some machines have a skew adjustment. Check your manual. |
| 3.
Are the settings correct? |
When you
fold paper, you must set 2 dials. 1 is for the first fold, 2 is for the
second. C, Z and Half folds have settings on the dials or fold plates. For
others, you must fold the paper as you want it, then measure the first fold,
set it on dial 1, then measure the 2nd fold and set it on dial 2. You have
a lot of flexibility. If you are doing a half fold, only one plate is used.
Set the non used plate properly according to your instruction booklet. |
| 4.
It slips or still doesn't work |
Most
paper has a powdery coating that keeps the sheets from sticking together.
It can build up on the rollers. So first, clean the Feed Roller with roller
cleaner, available at office suppy stores. In a pinch you can use rubbing
alcohol. If that doesn't work, you may have to replace the rollers (after
many, many sheets). |
| 5.
It jams. |
many sheeTake
the fold plates off of the machine. Look for paper in the machine. Check
your settings and put fold plate one on and run a few sheets. If that does
not work, you are putting the plate on wrong or there is a jam in the machine.
Work at this until this works. If that does work, put fold plate 2 on and
run a few sheets. If it jams a fold plate 2, make sure you setting is correct
and that you have the plate in the machine correctly. Chance are one of
these is the problem. |
| 5.
If all else fails |
Email support@LetterFolder.com
or call 800-477-1123. |
| |
|
| 1.
Is there power to the machine? |
Check
the plugs in the wall socket and in the machine. Also open the machine
cover and insure that the red handles on the side are pushed down. |
| 2.
Does the paper load straight? |
All folds
require that the paper is fed in straight. There are upper and lower guides.
|
| 3.
Are the settings correct? |
When you
fold paper, you must set 2 dials. 1 is for the first fold, 2 is for the
second. C, Z and Half folds have settings on the dials. For others, you
must fold the paper as you want it, then measure the first fold, set it
on dial 1, then measure the 2nd fold and set it on dial 2. You have a lot
of flexibility. |
| 4.
It slips or still doesn't work |
Most
paper has a powdery coating that keeps the sheets from sticking together.
It can build up on the rollers. So first, clean the Feed Roller with rubbing
alcohol. If that doesn't work, you may have to replace the rollers (after
many, many sheets). |
| 5.
If all else fails |
Email support@LetterFolder.com
or call 800-477-1123. |
| |
|
| 1.
The machine is jamming. |
Take
out both folding guide trays. Check the settings, then replace
them in the body making sure that each one is in firmly. If they
can be moved more than a little bit, they are not in correctly. Also
make sure the feed hopper is pushed all the way in (it slides into a
slot). You also received an extra set of rubber feed pads with the machine. You
should replace these pads to see if that is the problem. If you
need more, call the Company at 949-486-0678. |
| 2.
Are the folds straight? |
Recheck the settings
on each plate. They must be at the same mark on both sides. |
| 3.
Are the folds in the wrong place? |
When you fold paper,
you must set 2 stop plates. 1 is for the first fold, 2 is for the second.
The first fold is the long fold. C, Z, Half and Double Parallel folds have
settings on the plates. For custom folds, you must experiment. You have
a lot of flexibility. |
| 4.
It feeds more than one sheet. |
If it grabs more
than 1 sheet, you may have too many sheets in the hopper or the hopper
may not
be in all the way. Make sure it is, then try around 25 sheets. If
that doesn't work, a powdery coating on the paper that keeps the sheets
from sticking together may have built up on the rollers. Put a bit of rubber
roller cleaner (available at office supply stores) on several sheets of
paper, then run those through. You also received an extra set of
rubber feed pads with the machine. You should replace these pads
to see if that is the problem. If you need more, call the Company
at 949-486-0678. |
| 5.
If all else fails |
Within 30 days of
Email support@LetterFolder.com or
call 800-477-1123. After 30 days from purchase, call the manufacturer
directly at 949-486-0678. |
| |
|
| 1.
The machine is jamming. |
Take
out both folding guide trays. Check the settings, then replace them
in the body making sure that each one is in firmly. If they can be
moved more than a little bit, they are not in correctly. Also
make sure the feed hopper is pushed all the way in (it slides into a slot).
|
| 2.
Is the paper placed in the feed tray correctly? |
One of
the recurring problems. When you put the paper in the feeder, the whole
plate (which is held up by a spring) must be pushed down before the paper
is put in. The front edge of the paper rests against a shiny metal stop.
Then let up on the paper tray. This is the only way to position the paper
properly. It will jam otherwise. Also, there is a small black rectangle
on the feed plate with a wire coming out of it. The black rectangle must
be there. If it becomes loose, glue it back down. |
| 3.
Are the folds in the wrong place? |
When you
fold paper, you must set 2 stop plates. 1 is for the first fold, 2 is for
the second. The first fold is the long fold. C, Z, Half and Double Parallel
folds have settings on the plates. For custom folds, you must experiment.
You have a lot of flexibility. For a half fold, the knob on the first plate
must be all the way to the bottom. |
| 4.
It feeds more than one sheet. |
If it
grabs more than 1 sheet, you may have too many sheets in the hopper or the
hopper may not be in all the way. See 2 above. Make sure it is, then
try around 25 sheets. If that doesn't work, a powdery coating on the paper
that keeps the sheets from sticking together may have built up on the rollers.
Put a bit of rubber roller cleaner or rubbing alcohol in a pinch (available
at office supply stores) on several sheets of paper, then run those through. |
